Security & Data Handling
This document defines AI Wallet's security posture and data handling practices across environments and vendors. Objective: Establish data classification, key/secrets management, access controls, incident response, and auditability.
Security Framework Overview
Core Security Principles
- Governance First: Per-user/app/org budgets, velocity/anomaly locks, kill-switch capability
- Token Hygiene: Short-lived capabilities, minimal policy edge enforcing budgets before hitting gateways
- Funding Rails: Prepaid, non-redeemable credits to avoid stored-value complexity
- Auditability: Tamper-evident receipts for all transactions and policy decisions
Data Classification and Protection
Data Categories
- Public Data
- API documentation, pricing information, marketing materials
- Public partner directory listings (with partner consent)
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Anonymous usage analytics and aggregate metrics
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Internal Data
- System logs, performance metrics, operational dashboards
- Partner integration details, revenue sharing data
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Product roadmap and strategic planning documents
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Sensitive Data (Protected)
- Individual API keys and authentication tokens
- User account information and preferences
- Partner financial data and revenue sharing records
- Consent receipts and audit logs
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Policy configurations and access control rules
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Highly Sensitive Data (Restricted)
- Raw payment method details (tokenized, never stored)
- Enterprise contract terms and pricing
- Security incident details and response procedures
Data Handling Requirements
- Encryption at Rest: AES-256 for all sensitive data storage
- Encryption in Transit: TLS 1.3 for all communications
- Access Logging: Every data access logged with user, time, purpose
- Retention Policies: Minimal retention aligned with business need
- Data Minimization: Collect only what is necessary for service operation
Governance Controls
Budget Management Framework
- Per-User Budgets: Individual daily/weekly/monthly spending limits
- Per-App Budgets: Application-level budget controls and alerts
- Organization Budgets: Multi-level organizational budget hierarchy
- Emergency Controls: Immediate budget suspension and emergency shutdown
Rate Limiting and Velocity Controls
- API Rate Limits: Configurable per-endpoint and per-user limits
- Anomaly Detection: Automated detection of unusual usage patterns
- Velocity Locks: Automatic throttling when spending velocity exceeds normal patterns
- Kill Switch: Immediate service suspension capability for security events
Policy Edge Proxy
- Pre-Gateway Enforcement: Budget checks occur before API gateway routing
- Minimal Policy Layer: Lightweight proxy that adds governance without significant latency
- Transparent Operation: Policy enforcement invisible to end users
- Fail-Safe Defaults: Secure-by-default behavior when policy services are unavailable
Key and Secrets Management
Authentication and Authorization
- OAuth 2.1: Industry-standard authorization framework
- JWT Tokens: Short-lived access tokens with automatic rotation
- Refresh Token Security: Secure refresh with device binding and IP validation
- API Key Management: Rotation, revocation, and least-privilege access
Key Hierarchy
- Master Keys: Hardware Security Module (HSM) protected
- Service Keys: Encrypted database storage with key rotation
- User Keys: Derived from user credentials, never stored
- Application Keys: Unique per integration, scoped permissions
Rotation and Lifecycle
- Automatic Rotation: Keys automatically rotated on scheduled intervals
- Emergency Revocation: Immediate key invalidation capability
- Graceful Transitions: Key rotation without service interruption
- Audit Trail: Complete history of key creation, use, and retirement
Access Control and Least Privilege
Role-Based Access Control (RBAC)
- Admin Roles: Full system access, change management
- Support Roles: Customer support with read-only access to customer data
- Service Roles: Automated services with minimal required permissions
- User Roles: End users with access only to their own data
Permission Management
- Principle of Least Privilege: Minimal permissions for each role
- Time-Limited Access: Temporary elevated permissions with automatic expiry
- Approval Workflows: Multi-person approval for sensitive operations
- Regular Access Reviews: Quarterly review of all access permissions
Identity and Access Management
- Single Sign-On (SSO): SAML/OIDC integration for enterprise customers
- Multi-Factor Authentication: Required for all administrative access
- Session Management: Secure session handling with automatic timeout
- Device Trust: Device registration and trust verification for mobile apps
Incident Response and Communications
Security Incident Classification
- Level 1 (Critical): Data breach, system compromise, service outage
- Response Time: 1 hour
- Escalation: Immediate C-level notification
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External: Regulatory notification within 72 hours
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Level 2 (High): Security policy violation, attempted unauthorized access
- Response Time: 4 hours
- Escalation: Security team notification within 1 hour
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External: Customer notification within 24 hours
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Level 3 (Medium): Minor security events, policy exceptions
- Response Time: 24 hours
- Escalation: Security team review within 4 hours
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External: No external notification required
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Level 4 (Low): Security monitoring alerts, preventive actions
- Response Time: 72 hours
- Escalation: Weekly security team review
- External: No external notification required
Incident Response Procedures
- Immediate Actions: Service isolation, evidence preservation, stakeholder notification
- Investigation: Forensic analysis, impact assessment, root cause identification
- Remediation: System fixes, policy updates, security improvements
- Communication: Internal updates, customer notifications, regulatory reporting
- Post-Incident: Lessons learned, process improvements, security training
Communication Protocols
- Internal: Slack security channel, email distribution lists, incident war room
- Customer: Status page, email notifications, in-app messages
- Regulatory: Legal team coordination, regulatory counsel consultation
- Public: PR team coordination, media response preparation
Logging, Auditing, and Compliance
Audit Logging
- Authentication Events: Login attempts, session creation/destruction
- Authorization Events: Permission grants, access denials, privilege escalations
- Data Access: Read/write operations, data exports, configuration changes
- System Events: Service deployments, configuration changes, maintenance activities
Log Management
- Centralized Logging: All logs aggregated in secure, centralized system
- Real-time Monitoring: Automated alerting on suspicious activities
- Long-term Retention: 1-year minimum retention for audit compliance
- Immutable Storage: Write-once, read-many storage for audit integrity
Compliance Framework
- SOC 2 Type II: Annual audit for security and availability controls
- GDPR Compliance: Data protection impact assessments, privacy controls
- CCPA Compliance: California Consumer Privacy Act requirements
- PCI DSS: Payment card industry data security standards (for credit card processing)
Compliance Monitoring
- Automated Checks: Continuous compliance monitoring and validation
- Regular Assessments: Quarterly internal compliance reviews
- External Audits: Annual third-party security assessments
- Regulatory Updates: Regular review of regulatory requirement changes
Third-Party and Vendor Review
Vendor Security Assessment
- Security Questionnaires: Comprehensive security assessment for all vendors
- Penetration Testing: Annual third-party security testing of critical vendors
- Incident Notification: Require vendors to notify within 24 hours of security incidents
- Contract Requirements: Security obligations in all vendor contracts
Third-Party Service Integration
- API Security: Secure API integration with proper authentication
- Data Sharing: Minimal data sharing with third-party services
- Vendor Access: Audit trails for all vendor access to systems
- Service Level Agreements: Security SLAs with critical service providers
Cloud Security
- Cloud Provider: Multi-cloud strategy with security diversity
- Container Security: Secure containerization with image scanning
- Network Security: Virtual private cloud (VPC) with private subnets
- Backup Security: Encrypted backups with geographic distribution
Funding Security Model
Prepaid Credit System
- Non-Redeemable Credits: Credits can only be used for services, not cashed out
- Stripe Integration: Secure payment processing with PCI compliance
- USDC Option: Optional cryptocurrency payments with compliance framework
- Credit Expiration: Fair expiration policies to prevent abuse
Financial Controls
- Budget Enforcement: Automatic enforcement of user-defined budget limits
- Overage Protection: Automatic service suspension when budgets are exhausted
- Refund Policy: Clear refund policies for unused credits
- Financial Reporting: Regular financial reconciliation and reporting
Risk Management
- Credit Card Processing: Tokenized payment data, no raw card storage
- Chargeback Protection: Fraud detection and prevention measures
- Financial Monitoring: Real-time financial monitoring and anomaly detection
- Insurance Coverage: Appropriate cyber liability and errors & omissions insurance
Security Metrics and Monitoring
Key Security Indicators
- Authentication Success Rate: Monitor for brute force attacks
- API Usage Patterns: Detect unusual usage that may indicate abuse
- System Performance: Monitor for performance degradation that may indicate attacks
- Compliance Score: Track compliance with security policies and procedures
Security Dashboards
- Real-time Security Status: Current threat level, active incidents, system health
- Compliance Dashboard: Compliance status across all applicable frameworks
- Financial Security: Budget compliance, fraud detection, payment security
- Operational Security: Access controls, system integrity, incident response
Continuous Improvement
- Security Reviews: Quarterly security program review and updates
- Threat Modeling: Regular threat model updates for new features and services
- Security Training: Regular security awareness training for all team members
- Penetration Testing: Annual third-party penetration testing of all systems
Source: MVPPlan-CloudCredits-Angels-01Nov25-ChatGPTPlus.pdf